Dunaras Village

 

 

 

 

Update: 30th November 2017 

Semester2:

We are now accepting applications for Semester 2 students. To receive a link to be added to the Wait List for Semester 2 please send an email to dunaras@winterspm.com


Tips for Making Moiety 2 Payments

Moiety 2 is due on Friday 1st of December.

How do I make payment?

Log into your student Portal – Under “Financials” – payment online – make payment

When paying your 2nd Moiety rent you must pay off any outstanding balances (eg- charges and fines) together with your rent.

My payment is not going through?

If you receive the following messages;

  1. Your Credit Card transaction could not be be processed. Returned : Transaction blocked by merchant configuration. Please contact the merchant. Please contact your bank with this error information<br/><br/> Note: Please note that if you fail to make payment at this point, we reserve the right to cancel your application.<br/> Please contact the Residence office if you have any questions or you are having difficulties making your online payment.

The error above corresponds to a transaction that has failed because it was not 3D Secure (i.e. verified by visa).  You must follow the steps to log in or create a password.  You will need your bank account details to complete this section.  This is an online security requirement of your bank and not a Dunaras requirement.

  1. Your Credit Card transaction could not be processed. Returned: NOT AUTHORISED Please contact your bank with this error information

A daily limit may apply to debit cards. Please pay the max on your card on day 1 and return to the system the following day to pay the balance. There is a 0.5% surcharge on all card transactions.

  1. If you receive the message “awaiting response” there is a possibility that we will still get the payment. Please allow for 24 hours for Glasan to check our payment logs or alternatively you can check with your bank to see if payment will be processed. If payment has not been processed after 24 hours then you will need to try and make payment online again. At this stage the original payment will not go through.
  2. Methods of payment accepted arePayments can be made by credit/Debit card, most major credit cards accepted. All card transactions are subject to 0.5% transaction fee. Credit or debit card payments can take up to 48 hours to reach our bank account.
  3.  Is my payment Secure?Your online payments are processed through the Realex Payment Gateway. Realex is one of Europe’s largest Online Payment Gateways processing payments in excess of €24billion annually, with data security at its core. The main security features which should give you the customer piece of mind are

    1. 3D Secure giving Cardholder authentication at the time of the transaction.
    2. Realex accepts & checks the CVV/CVN codes entered. This is the three/four digit code on the back of the card that proves the purchaser has the physical card with them
    3. Forty different real-time checks prior or separately to authorisation

If you do need to contact the office after following these guidelines please be aware that during these periods the telephones in the office can get very busy, please be patient. Alternatively if you would like to email dunaras@winterspm.com with the problems you are experiencing we will respond as soon as we can.

 

Tips for Living Away From Home

  • Be Responsible and Keep Safe - you are now 100% responsible for your own safety. Do not walk home alone after dark, stay with your friends, secure your doors and windows, do not invite people you do not know into your property.

  • Do what you enjoy - join campus groups that are affiliated with what you love, whether it is playing sports, creating art, or making music. College is a great opportunity to develop what you love and most of it is FREE.

  • Your friends become your family - so choose friends who will help and support you, but who will be fun to hang out with too.

  • Make healthy choices - there’s also no one looking over your shoulder making sure you don’t eat pizza for breakfast each morning. Take the initiative, do a weekly shop, prepare meals, eat a balanced diet and exercise. Try to get a good night’s sleep on a regular basis. University students have a lot of stress, and these actions will help you stay healthy and happy.

  • Get the Balance Right - you are now juggling study, independent living and your new found freedom.........get the balance right so you can maximize this great time in your life.

  • Stay connected to home - talk to family and friends on a regular basis. They want to hear how you’re doing at school so make it a regular habit to connect with loved ones.

  • Take Time for yourself - listen to what your body and head is telling you, if you need support it's available and free.

  • Ask for help if you need it - this adjustment isn’t always easy, but help is available. If you’re struggling with loneliness or emotionally, talk to a counselor or friend. If academics are harder than you thought, look for a tutor or speak to your professor about extra help. For issues with your accommodation you can contact the Dunaras office, for study or stress issues NUIG Accommodation and Welfare offers excellent support services for FREE.

Dunaras is an attractive, village style complex in pleasantly landscaped surroundings, approximately 25 minutes walk from NUIG. Beautifully appointed self-catering accommodation, Dunaras is situated close to the heart of Galway City on Bishop O'Donnell Road. Dunaras is a secure gated community purpose built for students and, by providing quality residential accommodation our aim is to enhance the life of the student during his or her time at the National University of Ireland, Galway. The staff of Dunaras Residential Accommodation will endeavour to maintain the highest standards and with the cooperation of the residents, a safe and pleasant living environment will be maintained.

 

 Making Friends at Dunaras

Dunaras is a purpose built student complex, which has become popular for students from around the globe and almost every county in Ireland. This year we played host to students from Malaysia, Australia, Singapore, The US, Canada, France, Italy, Malta and many more


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